D365 BC Senior Functional Consultant

D365 BC Functional Consultant

Come and join the D365 BC Practice at the Littlefish Group

Work location: Dublin (Flexible Hybrid)

Salary: Market Competitive

Here at Digital Services within the Littlefish Group, we're passionate about helping organisations realise the full potential of Microsoft technologies. As a leading Microsoft Solutions Partner, we work with clients across Ireland and the UK to solve complex business challenges and deliver meaningful outcomes through technology. As we continue to grow our digital services capability, we're looking for talented people who enjoy collaborating, innovating and making a real impact.

 The role and what you’ll be getting up to on a day-to-day basis:

We're looking for someone who combines deep Dynamics 365 Business Central expertise with a genuine passion for customer engagement and pre-sales activities. You'll be equally comfortable leading workshops and shaping solutions during the sales process as you are delivering successful implementations. As part of our growing team, you'll play a key role in winning new business, building strong customer relationships, and delivering exceptional project outcomes.

 Key Responsibilities

• Lead the delivery of Dynamics 365 Business Central / NAV projects from discovery and solution design through to implementation, training, and go-live.
• Work closely with customers to understand their business processes, challenges, and objectives, translating these into effective Business Central solutions.
• Facilitate workshops, requirements gathering sessions, and stakeholder meetings to define solution scope and project outcomes.
• Act as a trusted advisor, providing consultancy and best practice guidance throughout the customer lifecycle.
• Support pre-sales activities by participating in discovery calls, customer meetings, solution demonstrations, and workshops.
• Collaborate with sales teams to qualify opportunities, shape solution proposals, prepare estimates, and contribute to bid responses and presentations.
• Help prospective customers understand the value and capabilities of Dynamics 365 Business Central, aligning solutions to their business needs.
• Produce high-quality solution documentation, proposals, and statements of work.
• Work across both sales and delivery functions, ensuring a seamless transition from opportunity through to successful project delivery.
• Contribute to the growth of the practice by supporting business development initiatives, sharing knowledge, and mentoring colleagues where appropriate.
• Stay up to date with Microsoft technologies and industry trends to help shape innovative customer solutions.

Skills & Experience

• Strong experience with Dynamics 365 Business Central / NAV.
• A proven track record of delivering end-to-end Business Central implementation projects.
• Someone who understands both:
• Business processes, and
• How the system works, enabling them to design practical and scalable solutions.
• Experience gathering requirements, running workshops, documenting solutions, and managing stakeholder expectations throughout project delivery.
• Strong pre-sales experience, including discovery workshops, solution scoping, effort estimation, proposal writing, solution demonstrations, and customer presentations.
• Ability to work confidently with both prospective and existing customers, identifying challenges and recommending appropriate Business Central solutions.
• Experience supporting sales teams in shaping opportunities, responding to tenders, and articulating the business value of proposed solutions.
• A consultative approach with the ability to influence decision-makers and build trusted relationships with stakeholders at all levels.
• Excellent communication and presentation skills, with the ability to engage both technical and non-technical audiences.
• Commercial awareness and an understanding of balancing customer requirements with delivery and business objectives.
• Experience working within a Microsoft Partner, consultancy, or customer-facing professional services environment.
• A proactive and collaborative mindset with a passion for contributing to a growing team, where you'll play a key role in both winning new business and delivering successful customer outcomes.
• Comfortable wearing both a consultant and pre-sales hat, combining deep Dynamics 365 Business Central expertise with the ability to shape, present, and sell solutions.

 What can we offer you?

• Referral bonus scheme of £1000 when you successfully refer a friend.
• Access to our LinkedIn Learning platform, with over 16000 expert-led online tutorials to enhance and achieve your personal and professional goals. 
• Healthcare cash plan. This will give you access to online GP appointments, 24/7 access to qualified counsellors and cash back against a range of general healthcare
• Casual dress policy
• Company Pension Scheme
• Company social events
• 25 days annual leave plus public / bank holidays
• Purchase of annual leave scheme

Life at Littlefish Group:

Our company values shape who we are as a business, what we stand for and how we work. Hiring people with our values at heart, is very important as we see Littlefish grow.

I am High Performing- I like to raise the bar, we look at creating opportunities to increase quality and improve efficiency, we strive for service excellence.

I am Passionate- We build team success and celebrate them together, I am enthusiastic and energetic, I care about the people I work with and we support one another.

I Have a Can-Do Attitude- I am not afraid to step outside my comfort zone, we are not afraid to challenge status quo, we get stuff done!

I am Cyber Conscious – I am vigilant, responsible, and proactive in protecting our people, customers and organisation from Cyber threats.

So, if you feel like you can make a tangible difference, apply today, and join us on this journey.

Here at Littlefish we aim to be somewhere everyone can be themselves. We are committed to encouraging a diverse and inclusive community where everyone irrespective of who they are, or their background, can feel equal and supported.

We encourage applications from people of all backgrounds. Please get in touch if you are concerned about any difficulties you may face during your recruitment process, so we adjust accordingly.

Part of our application process includes a set of ED&I (Equality, diversity and inclusion) questions. Please note, each question has a ‘prefer not to say ‘option).